Thorntons Inc is committed to protecting your privacy. This Statement of Privacy applies to Thorntons Inc Company Web site (the “Site”) and governs data collection and usage. By using the Site, you consent to the data practices described in this statement.

Collection of your Personal Information

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily. You should be aware that when you visit our Site, we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive, what pages are visited by a visitor or the ISPs or types of browsers most frequently used. This data helps us to analyze and improve the usefulness of the information we provide at this Site and our products and service.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Thorntons Inc public message boards, this information may be collected and used by others.

Thorntons Inc encourages you to review the privacy statements of Web sites you choose to link to from this site so that you can understand how those Web sites collect, use and share your information. Thorntons Inc is not responsible for the privacy statements or other content on Web sites outside of this Site.

Use of your Personal Information

Thorntons Inc collects and uses your personal information to operate this Site and deliver the services you have requested. Thorntons Inc also uses your personally identifiable information to inform you of other products or services available from Thorntons. Thorntons may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Thorntons Inc does not sell, rent or lease its customer lists to third parties. Thorntons Inc may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Thorntons Inc may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Thorntons Inc, and they are required to maintain the confidentiality of your information.

Thorntons Inc does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Thorntons Inc keeps track of the Web sites and pages our customers visit within Thorntons Inc, in order to determine what Thorntons Inc products and services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.

Thorntons Inc will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Thorntons Inc, (2) protect and defend the rights or property of Thorntons inc or (3) act under exigent circumstances to protect the personal safety of users of the Site, or the public.

Use of Cookies

Like most commercial website owners, we may also use what is known as “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. For example, a cookie can be used to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our Site. The cookie does not extract other personal information about you, such as your name and address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file. In addition, we may use cookies and/or devices called “web beacons” provided by our ad serving technology vendor to help manage our online advertising. The information collected via this ad serving technology is not personally identifiable.

Security

You should be aware that in general information sent through the Internet is not secure. Thorntons Inc, however, secures your personal information from unauthorized access, use or disclosure. Thorntons Inc secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

Thorntons Inc will occasionally update this Statement of Privacy to reflect company and customer feedback. Thorntons Inc encourages you to periodically review this Statement to be informed of how it is protecting your information.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please use our customer contact form.

National Associations

American Petroleum Institute www.api.org
American Association of Petroleum Geologists www.aapg.org
American Gas Association www.aga.org
Gas Processors Association www.gasprocessors.com
NPRA www.npradc.org
American Institute of Chemical Engineers www.aiche.org
Association of Oil Pipe Lines www.aopl.org
Convenience Stores (NACS) www.cstorecentral.com
Petroleum Marketers Association of America www.pmaa.org
Truck Stop Operators (NATSO) www.natso.com
Society of Independent Gasoline Marketers of America www.sigma.org
New England Fuel Institute www.nefi.com
Petroleum Equipment Institute www.peinet.org

Publications

National Petroleum News www.npnweb.com
Convenience Store Publications www.csp.com
Convenience Store Decisions www.c-storedecisions.com
Convenience Store News www.csnews.com
Fuel Oil News www.fueloilnews.com

 

State
Gas Type
Travel Center
Food
Drink
Other

All locations have ATM’s provided by

No results found

You can now download brand maps for all our markets. Be sure to also download our Refreshing Rewards Mobile app to help you find any of our stores while you are on the go!

Florida

Illinois

Indiana

Kentucky

Ohio

Tennessee

About Our Company

Thorntons strives daily to be our guests’ favorite place to stop when they are on-the-go. As a family and Team Member-owned, privately held company, our team-based, high-energy culture is a combination of entrepreneurial spirit and core values centered around our guests.

FAQ

Refreshing Rewards

How do I register my account?

  • Simply click here to start the registration process!
  • How do I update my account?

  • To update your account, click here.
  • How do I reset my password to my account?

  • Click on “Forgot email/Password?” from the Refreshing Rewards main page, and type in your email address, username, card number or telephone number and you will receive an email with directions to change your password.
  • Why did my reward/discount not work?

  • When you receive a reward from us via email or app, please make sure to click on the “Load to Card” button and this will load the reward to your card.
  • If you did click the “Load to Card” button and the reward failed to load, please contact our Guest Services team by emailing guestservices@thorntonsinc.com or for more immediate service, please call 1-866-473-0017 during regular business hours.
  • What is the FREEquency program?

  • Our FREEquency program allows you to mix and match up to 9 items and get the 10th item free.
  • Click here for a complete listing of over 700 items available.
  • Why did a spouse/friend receive a reward/discount but I did not?

  • Reward offers can vary and are random.
  • How do I set my favorite location?

  • Our app uses GPS to display the location nearest you. You can click on locations to search for our other locations. Setting your favorite location is currently available.
  • How do I sign up for the tobacco offers?

  • Click here to sign up or update your communication preferences about tobacco offers.
  • How to receive smoker offers!

    Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

    How to change your smoker offer preferences:

    How do I receive email receipts?

  • Click here and login to your Refresh Rewards account. Click on the My Account link.
  • Next, click on Edit My Account link. You will be able to make any changes to your account such as receiving email offers and receipts.
  • Transactions

    Why does Thorntons have a hold on my bank account when I use a debit or credit card?

  • Thorntons does not place a hold on your funds. Any hold on funds is dictated by your bank or card issuer.
  • When you swipe the card at the pump, your bank is not sure how much you are purchasing, so a pre-authorization/hold is posted until the transaction is completed. Preauthorization is needed so the bank can make sure the debit/credit card account is active and you have appropriate funds.
  • Once your bank has processed the actual transaction, your bank will post the correct amount for the transaction (Preauthorization holds can range from $1.00 to $100.00, normally $75.00 by Visa, $100.00 by Discover/American Express/MasterCard).
  • If the transaction was cancelled in most cases it can take up to 3-5 business days for the hold to be released. However, it may be longer depending on the terms and conditions of your bank.
  • How do I get a refund for a transaction?

  • If you believe you were overcharged and are requesting a refund, please contact our Guest Services team by emailing guestservices@thorntonsinc.com or for more immediate service, please call 1-866-473-0017 during regular business hours. Include the following information: store number or location address, date of transaction, the amount of purchase, and the last 4 digits of the debit or credit card used. We will review the transaction details and contact you.
  • Once confirmed, refunds can take up to 3-5 business days before funds are posted to your account.
  • How do I get a copy of my receipt?

  • If you need a copy of your receipt, please contact our Guest Services team by emailing guestservices@thorntonsinc.com or for more immediate service, please call 1-866-473-0017 during regular business hours. Include the following information: store number or location address, date of transaction, the amount of purchase, and the last 4 digits of the debit or credit card used. We will review the transaction details and reply back with a copy of the receipt.
  • Giving Back

    We have a passion for giving back to the communities where our team members and guests live and work. Our team members volunteer to make their communities better through community service, humanitarian day events, and fundraising projects.

    Our Projects

    Thorntons limits its assistance to organizations that the company selects and solicits based upon our philanthropic guidelines.

    No child should grow up hungry in America, but one in six children struggles with hunger. Thorntons local store marketing efforts will focus on ending childhood hunger in America by ensuring all children get the healthy food they need, every day in the communities we serve.

    Organizations must have been granted 501(c)(3) status by the Internal Revenue Service and requests or specific program support are preferable to requests for general operating funds. Special consideration is given to organizations with which Thorntons Inc. team members are actively involved, provided the organization falls within the general focus areas above.

    If you believe your organization meets these criteria, please contact us at givingback@thorntonsinc.com for consideration.

    Buy The Perfect Gift Now

    Thorntons gift cards are great for birthdays, holidays, recognition and one size fits all.

    Check your gift card balance

    Click on the above link to check the balance on your gift cards.

    Environmental Stewardship

    As we design new stores and update our current locations, Thorntons carefully considers opportunities to improve our environment.

    Some of our efforts include:

    LED Lighting

    In all of our currently remodeled stores as well as all future renovations, we have installed (or will install) LED cooler lights. We also have selected Beta LED exterior lighting for 39 of our stores and will continue to use them for all future renovations and new stores.

    Harvesting Daylight

    In an effort to reduce our energy consumption, we make strong use of natural lighting. We use window shades to help keep our stores naturally cooler and use natural lighting to reduce our usage of electric fixtures.

    Recycling

    We have two dumpsters on most of our premises, one for miscellaneous waste and one for cardboard recycling.

    Efficient Appliances

    We use Energy Star appliances in all of our locations.

    Eco-Friendly Cleaning Products

    Our stores are cleaned internally and externally with cleaners that are environmentally safe and friendly.

    Eco-Fuels

    Many Thorntons locations offer both E85 and Biodiesel for energy-efficient automobiles and trucks.

    Founded by James H. Thornton in 1971, the company has been recognized as one of the top independent convenience store chains in the nation. Based in Louisville, Kentucky, Thorntons currently operates 192 stores that provide fresh foods, high quality beverages and fuel in six states: Florida, Illinois, Indiana, Kentucky, Ohio, and Tennessee. Thorntons’ mission is not only to provide top of the line food and beverages, but makes giving back a top priority in every market. Connect with Thorntons on Facebook, Instagram and Twitter @ThorntonsInc.

    Facebook

    Instagram

    Newsroom

    Thorntons® Evolves Refreshing Rewards® Loyalty Program

    Thorntons announces updates to its Refreshing Rewards guest loyalty program, allowing all Rewards members to begin accessing exclusive offers and savings immediately after swiping their card. Beginning Jan. 4, 2017, the program will discontinue use of the existing tier-based (Welcome, Premium, VIP) reward structure. Instead, all Refreshing Rewards members with a valid email address will immediately be eligible to receive rewards, including fuel discounts.

    December 22, 2016
    VIEW PDF
    Thorntons® Announces Partnership with Square Donuts®

    Thorntons proudly announces their partnership with Square Donuts in Indianapolis, Indiana. Square Donuts was voted the number one yeast donut in Indianapolis this year, and their products will be available in Thorntons starting December 1.

    December 1, 2016
    VIEW PDF
    Thorntons® Donates Twenty iPad® mobile digital devices to UofL Physicians

    Thorntons announced today that they will be partnering with raiseRED to donate twenty iPad mobile digital devices as well as a charging station and MacBook® computer to UofL Physicians. Children who are being treated for cancer or other blood disorders at UofL Physicians will be able to use the iPad mobile digital devices while receiving treatment. These children spend long hours sitting during their treatments with not many options to pass the time or keep them occupied.

    November 14, 2016
    VIEW PDF
    Thorntons® and Norton Healthcare Prevention & Wellness to Provide a Week of Mobile Mammogram Screen

    Thorntons® and Norton Healthcare Prevention & Wellness are providing a week of low to no cost mammogram screenings with the Norton Healthcare Mobile Prevention Center. These screenings are available for women ages 40 and over who have not been screened within the past year. Appointments can be made by calling: (502) 899–6842.

    October 14, 2016
    VIEW PDF
    Thorntons® Announces Partnership with Alessi Bakery The bakery will supply donuts and more for Thorn

    Thorntons® proudly announces their partnership with Alessi Bakery in Tampa, Florida. Alessi Bakery is a Tampa favorite that offers a traditional bakery feel. A focus on quality, hard-work and consistency over 4 generations has been the perfect recipe for success. Alessi Bakery’s products will be available in Thorntons’ Florida locations starting October 1.

    September 30, 2016
    VIEW PDF
    Thorntons Opens Kitchen and 20th store offering Unleaded15™ in Waukegan, IL

    Thorntons Inc., is proud to announce the opening of its newest store at 3233 Grand Avenue Waukegan, IL 60085. To celebrate, there will be an official ribbon cutting and check presentation to Community Action Partnership of Lake County; their mission is to reduce the causes and effects of poverty, promote self-sufficiency of individuals and families with low incomes and improve the standard of living in Lake County, IL.

    September 22, 2016
    VIEW PDF
    Thorntons® Maple Bacon Donuts are back for Fall

    Thorntons’ Maple Bacon Donut, a delicious twist on a breakfast classic and is back for a limited time only. The donut first debuted in 2014 and it is back due to popular demand. Thorntons’ Maple Bacon Donut combines two things we know you love: bacon and donuts. It begins as handmade yeast dough that is cut into a ring and fried to golden perfection. The donuts are then dipped in rich maple icing and sprinkled with bits of salty bacon.

    September 9, 2016
    VIEW PDF
    Thorntons® to Host Race Week Guests have chance to win Xfinity Series tickets

    horntons announced today its first-ever Race Week, featuring a Thorntons racecar. From September 12-16, guests can visit participating Thorntons locations to see the racecar, and will have the chance to enter to win Xfinity Series tickets. On September 16th, there will be a meet-and- greet with Xfinity Series driver, Brendan Gaughan, who will be driving the Thorntons racecar.

    September 9, 2016
    VIEW PDF
    Thorntons Opens Kitchen and will offer Unleaded15™ in Channahon, IL Friday August 19

    Thorntons Inc., is proud to announce the opening of its newest travel center location at 24144 W. Eames St. Channahon, IL 60410. To celebrate, there will be an official ribbon cutting and check presentation to Guardian Angel Community Services whose goal is to empower people to improve their quality of life.

    August 17, 2016
    VIEW PDF
    Thorntons® to Offer Unleaded15 ™ for $1.15 Guests to save over $1 per gallon Friday, August 5

    Thorntons has announced today the third location for the Unleaded15 fuel promotion available to guests in Chicagoland. The Thorntons’ branded E15 fuel option traditionally offers lower cost, improved performance, and reduced greenhouse gas emissions. WHEN | Friday, August 5, 12 – 4 p.m. WHERE | Thorntons located at 476 N York St, Elmhurst, IL 60126

    August 4, 2016
    VIEW PDF
    Thorntons® along with other local businesses host First Community-Wide Lemonade Stand Fundraiser

    Lemonade for Life Lemonade Stands will be at 13 Thorntons locations Sat., July 30 WHAT | Thorntons and Lemonade for Life will host the first community-wide Lemonade stand that will be featured at 13 Thorntons locations across Louisville, in addition to several other community partners. WHEN | TOMORROW, July 30, 11 a.m. – 3 p.m. Lemonade Stands will be at the following Thorntons locations: • 9400 Westport Rd. • 10320 Westport Rd. • 7515 Shelbyville Rd. • 14104 Shelbyville Rd. • 4740 Chamberlain Rd. • 12412 LaGrange Rd. • 4950 Brownsboro Rd. • 1335 Hurstbourne Ln. • 13302 W. Hwy 42 • 3726 Taylorsville Rd. • 1804 Blakenbaker Ln. • 605 Lyndon Ln. • 4520 Dixie Hwy.

    July 29, 2016
    VIEW PDF
    Thorntons® to Offer Unleaded15 ™ for $1.15 Guests to save over $1 per gallon on Friday, July 29

    Thorntons announced today the next location of the second Unleaded15 fuel promotion available to guests in the Chicagoland area. The Thorntons’ branded E15 fuel option traditionally offers lower cost, improved performance, and reduced greenhouse gas emissions. Guests to save over $1 per gallon Friday, July 29th from 12 - 4p.m. CDT in Blue Island, IL

    July 28, 2016
    VIEW PDF
    Thorntons® to Offer Unleaded15 ™ for $1.15 Guests to save over $1 per gallon on Friday, July 29

    Thorntons announced today the next location of the second Unleaded15 fuel promotion available to guests in the Chicagoland area. The Thorntons’ branded E15 fuel option traditionally offers lower cost, improved performance, and reduced greenhouse gas emissions. Guests to save over $1 per gallon Friday, July 29th from 12 - 4p.m. CDT in Blue Island, IL

    July 28, 2016
    VIEW PDF
    Save the Date Thorntons® to Offer Unleaded15 ™ for $1.15 Guests can save over $1 for three select da

    (Louisville, KY –July 21, 2016) Thorntons announced today the location of the first Unleaded15 fuel promotion available to guests in the Chicagoland area. The Thorntons’ branded E15 fuel option traditionally offers lower cost, improved performance, and reduced greenhouse gas emissions. TOMORROW, July 22 from 12-4 p.m., the Thorntons located at 2095 East Algonquin Rd., Algonquin, IL 60102 will host the first in a series of three (3) special discounted days. During this time, Unleaded15 will be discounted to $1.15 per gallon.

    July 21, 2016
    VIEW PDF
    Thorntons Opens Kitchen, Offers Unleaded15™  in Elmhurst and Partners with Elmhurst Children’s Assi

    Thorntons Inc., is proud to announce the opening of their store located at 476 North York Road Elmhurst, IL 60126. To celebrate, there will be an official ribbon cutting and check presentation to the Elmhurst Children’s Assistant Foundation (ECAF). Elmhurst Children's Assistance Foundation - ECAF's goal is to assist families who have a connection to, or reside in our community, where a child's life is impacted by a serious medical or disabling condition.  As unpaid medical expenses mount, the emotional impact on the family may seem overwhelming.

    July 13, 2016
    VIEW PDF
    Thorntons Opens Kitchen, Offers Unleaded15™  in Elmhurst and Partners with Elmhurst Children’s Assi

    Thorntons Inc., is proud to announce the opening of their store located at 476 North York Road Elmhurst, IL 60126. To celebrate, there will be an official ribbon cutting and check presentation to the Elmhurst Children’s Assistant Foundation (ECAF). Elmhurst Children's Assistance Foundation - ECAF's goal is to assist families who have a connection to, or reside in our community, where a child's life is impacted by a serious medical or disabling condition.  As unpaid medical expenses mount, the emotional impact on the family may seem overwhelming.

    July 13, 2016
    VIEW PDF
    Thorntons® to Offer Unleaded15 ™ Fuel Education Series Additionally, a series of fuel special offers

    Thorntons announced today that it will offer three educational opportunities surrounding Unleaded15 to guests in the Chicagoland area. The Thorntons’ branded E15 fuel option typically offers lower cost, improved engine performance, and reduced greenhouse gas emissions.

    July 1, 2016
    VIEW PDF
    Senator Bill Cunningham to Visit Thorntons along with other supporting orgs June 28th

    Senator Bill Cunningham, Chair of the Senate Agriculture Committee, will be on site at the newly-converted, Thorntons store in Oak Lawn, Illinois to celebrate the introduction of Unleaded15 Thorntons branded E15 fueling option, and E-85 at the pumps.

    June 27, 2016
    VIEW PDF
    APT’s Software Suite Continues to Fuel Thorntons’ Innovation

    Washington, D.C., June 7, 2016 – Applied Predictive Technologies (APT) announced today that Thorntons, a leading convenience store chain that operates 180 stores across 6 states, has renewed its license of APT’s Test & Learn® for Sites, Test & Learn® for Customers, and Market Basket Analyzer software. Thorntons joins industry leaders, including Wawa, Sunoco, Maverik, and United Dairy Farmers, in leveraging APT’s Test & Learn® software to design and analyze in-market business experiments. Test & Learn® provides companies with a highly accurate, advanced, and intuitive software capability to understand if a new program works, where it works best, and where there are opportunities to tailor it to maximize profitability.

    June 7, 2016
    VIEW PDF
    Thorntons Opens Kitchen, Offers Unleaded15™ in Blue Island, IL

    Thorntons Inc., is proud to announce the opening of their store located at 127th & Vincennes Road in Blue Island, IL 60406. To celebrate, there will be an official ribbon cutting and check presentation to the Blue Cap organization. Blue Cap is an organization dedicated to the discovery, pursuit and achievement of personal growth and dignity for individuals of all ages having, or at risk for, developmental disabilities. The opening is set for June 10th.

    May 26, 2016
    VIEW PDF
    Thorntons Honors General Managers, Vendors in Annual Awards

    Each year, Thorntons® honors outstanding General Managers and vendor partners for their exceptional leadership and their commitment to the Thorntons brand. The 2016 honorees were recently announced at the company’s General Managers Conference in Orlando, Florida. Loretta Freudiger of Store 550 in Fairfield, Ohio was named the 2016 General Manager of the Year. Freudiger joined the Thorntons’ team in 2008 as a Store Manager and was promoted to General Manager in less than one year. In celebration of her impressive sales growth and performance, Freudiger received a night’s stay in the Ritz-Carlton Presidential Suite, transportation to and from the airport in a limo, a ride home on a private jet, an all-expenses paid trip to the vacation destination of her choice, and not one, but two cars! Freudiger received her dream car—a Cadillac Escalade and her granddaughter took home her own mini version.

    May 13, 2016
    VIEW PDF
    Thorntons® Launches its Free Gas for a Year Sweepstakes

    Thorntons has brought back its Free Gas for a Year Sweepstakes in an even bigger way. Now through July 5, they are giving away hundreds of gallons of free gas at every store in their Kentucky, Indiana, Illinois, Florida and Tennessee markets. Each week one lucky guest at each store will win a free fill-up. At the end of the promotion Thorntons will randomly draw a free gas for a year winner from each participating store.

    May 12, 2016
    VIEW PDF
    Thorntons Iconic Bourbon Ball Donuts are Back!

    Thorntons® Bourbon Ball Donut, a delicious twist on a classic—is back just in time for Derby season! Thorntons’ Bourbon Ball Donut first debuted in Spring 2015, and it is back by popular demand so everyone can enjoy this delicious Kentucky tradition.

    April 13, 2016
    VIEW PDF
    Thorntons to Offer Unleaded15™ Fuel Option

    Thorntons announced that it will offer Unleaded15, Thorntons’ branded E15 fueling option that typically offers lower cost, improved engine performance, and reduced greenhouse gas emissions, to its guests at all 43 Chicagoland stores starting this month.

    March 18, 2016
    VIEW PDF
    Thorntons Opens Kitchen and more at Algonquin Store

    Remodeled store opening this Friday, March 4th at 6 a.m. Thorntons Inc. is proud to announce the kitchen will open at the store located at 2095 East Algonquin Road on Friday, March 4 at 6 a.m. This foodservice-focused Thorntons features a grab-and-go kitchen and thirst-quenching beverages for guests on the go and the first of its kind in Chicago.

    February 29, 2016
    VIEW PDF
    Thorntons to Celebrate Groundbreaking of New Store Support Center Friday, January 8, 2016 at 1 p.m.

    Thorntons is proud to call Louisville its hometown and is dedicated to contributing to the growth and economy of this great city. The company is excited to break ground on its new Store Support Center, which will be home to the company’s current team members and will provide space for the company to grow and expand. Thorntons recently announced plans to add 110 jobs in the next 10 years.

    January 5, 2016
    VIEW PDF

    Core Purpose: To be people’s favorite place to stop when they are on the go