FAQ

Refreshing Rewards

How do I join Refreshing Rewards

How do I register my account?

Have a keychain card? Simply click here to start the registration process and follow these steps:

  1. Click ‘Sign Up’
  2. Select ‘Register My Card now’
  3. Enter your 16 digit card number
  4. Enter a 4 digit
  5. Create an alternate ID (phone number) and a valid email address so that you receive our weekly offers

How do I update my account?

What is an alternate ID and what do I use it for?

How do I reset my password to my account?

Why did my reward/discount not work?

Why haven’t I received a Refreshing Rewards offer in a while?

What is the FREEquency Club program?

Who qualifies for FREEquency Clubs program?

How do I track club status?

What items are included in each of the new clubs?

How do I redeem a Club Reward once earned?

How long is the Club Reward good for?

See our current exclusive offers & sweepstakes here!

Why did a spouse/friend receive a reward/discount but I did not?

How do I set my favorite location?

My location settings are incorrect. How do I reset my location to see the nearest Thorntons?

How do I sign up for the tobacco offers?

How to receive smoker offers!

Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

How to change your smoker offer preferences:

How do I receive email receipts?

Why is my discount a different amount or on a different day?

What is Pump First?

Welcome to the Thorntons Nutrition Center!

At Thorntons we are committed to safety and providing our guests quality food. We are working to make it easier for you to learn what is in our food. We believe everyone deserves good food and on this page you will find nutritional information for all the food and drinks you love.

BAKERY

Selection varies by location.

Burritos, Sandwiches and more

Available at select Real Kitchen locations in KY, IL, IN and TN

Hot Dogs, Sausage, Brats and more

Selection varies by location.

Condiments

Selection varies by location.

Deli Case

Fresh fruit available in our deli case. Selection varies by location.

Fountain Drinks & Iced Teas

Selection varies by location.

FizzFreez® Drinks

Selection varies by location.

Coffee, Cappuccino and Lattes

Selection varies by location.

Soft-Serve Ice Cream

Available at select locations. Selection varies by location.

Travel Center food offerings (Subworks)

Our travel center at 2903 Woodlawn Road Lincoln, IL 62656 has made to order food.

Thorntons is growing and we’re looking for quality, convenient locations to build new stores.

Location Requirements

CONVENIENCE STORE & FUEL CENTER PUMP & GO TRAVEL CENTER
TRADE AREA TYPE URBAN OR SUBURBAN DENSE RESIDENTIAL URBAN OR SUBURBAN DENSE INDUSTRIAL INTERSTATE ORIENTED PROXIMATE TO EXIT
PROPERTY SIZE 1.5 ACRES 3 - 5 ACRES 6 - 8 ACRES
TYPICAL PARCEL DIMENSIONS 275’ (frontage) X 250’ (depth) 300’ X 600’ 500’ X 600’
STORE SIZE 4,400 SQUARE FEET 5,500 SQUARE FEET Up to 9,000 SQUARE FEET
GAS PUMPS (Multi-Product Dispensers) 8 - 12 MPDs 8 - 12 MPDs 8 - 12 MPDs
COMMERCIAL DIESEL FUELING LANES N/A 3 - 5 7 - 9
MINIMUM ADT CARS 24,000 CARS PER DAY 24,000 CARS PER DAY 24,000 CARS PER DAY
MINIMUM ADT TRUCKS N/A 2,000 TRUCKS PER DAY 8,000 TRUCKS PER DAY

If you have a location you would like for us to consider, please complete the following form. We’ll be glad to get back in touch with you if we find that the location meets our needs.

Or you may contact us at sites@mythorntons.com.

Location Info

Contact Info

Submit

For inquiries, please contact Thorntons Real Estate Department at (844) 401-9090 or sites@mythorntons.com.

Kentucky

Subject to Offer
Building Size: n/a
Land Size: 0.22 ac
9400 Westport Rd.
Louisville, KY
Zoning: C2
Restricted against gas and convenience store uses.

Subject to Offer
Building Size: n/a
Land Size: 0.96 ac
9400 Westport Rd.
Louisville, KY
Zoning: C2
Restricted against gas and convenience store uses.

Subject to Offer
Building Size: 3,600 sf
Land Size: 0.73 ac
11712 Dixie Highway
Louisville, KY
Zoning: C2
Restricted against gas and convenience store uses.

Ohio

Subject to Offer
Building Size: n/a
Land Size: 1.91 ac
270 W Main St.
Batavia, OH
Zoning: C-Comm
Restricted against gas and convenience store uses.

 

Founded in 1971, Thorntons development strategy is stronger than ever! With a guest driven focus, Thorntons development team is committed to building highly convenient, easily accessible convenience store and fuel center locations. The ideal location offers great access and visibility, while serving high volume, high traffic areas.

We are always looking for new high quality and convenient locations throughout the Midwest, Tennessee, and Florida. If you have a property for sale, please contact us today!

Our Refreshing Rewards program webpage is currently undergoing maintenance. Our engineers are working quickly to get the webpage up and running.

We apologize for any inconvenience this may have caused.

A page that has general statements about real estate and our stores.

FAQ

Refreshing Rewards

How do I get information about Refreshing Rewards?

For Refreshing Rewards related questions, click here.

Transactions

Why does Thorntons have a hold on my bank account when I use a debit or credit card?

How do I get a refund for a transaction?

How do I get a copy of my receipt?

Pump First

What are the benefits of Pump First?

How do I take advantage of Pump First?

How do I register for Refreshing Rewards?

How do I authorize the pump for Pump First?

What happens after I finish pumping fuel?

Can I use my spouse or family member’s Refreshing Rewards number to authorize the pump?

What if my Refreshing Rewards card or alt. ID doesn’t work at the pump?

​Join our transportation team today.

We are looking for committed drivers to safely deliver quality fuels to the right tank at the right time for the lowest possible cost.

Click here to download our brochure for more details!

Click here to apply!

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About Our Company

Thorntons strives daily to be our guests’ favorite place to stop when they are on-the-go. As a family and Team Member-owned, privately held company, our team-based, high-energy culture is a combination of entrepreneurial spirit and core values centered around our guests.

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Bourbon-Inspired Offerings

We are hitting the road with our Bourbon Kitchen food truck this Derby season, and celebrating with a trio of bourbon-inspired offerings. Thorntons and Johnsonville Sausage have tapped local Louisville food artisan and founder of Bourbon Barrel Foods®, Chef Matt Jamie, to work with Johnsonville on the project. Together they will help bring bourbon to the forefront of Derby parties this year with the new offerings. The beloved Bourbon Ball Donut is back, and the brand is launching a new Johnsonville® Bourbon BBQ Sausage and Bourbon Vanilla Latte to round out its trifecta of bourbon-infused treats. The new offerings celebrate bourbon’s growing popularity, and are designed to capture the spirit of Kentucky’s favorite time of the year.


All products are available for purchase now through May at your local Thorntons. The Bourbon Ball Donut is only offered at Thorntons stores in Louisville, Lexington and Southern Indiana.

Three Delicious Offers!

Thorntons Bourbon Kitchen food

Want to sample our new bourbon inspired offers? Our special truck will be stopping at various locations throughout Lexington and Louisville, April 27 – 29, 2017.

Thursday Night Live

Thursday - April 27th - 5pm to 8pm | 251 West Main Street, Lexington, KY

KY Derby Balloon Glow

Friday - April 28th - 5pm to 10pm Kentucky | EXPO Center - 397 Phillips Lane, Louisville, KY

Pig & Swig

Saturday - April 29th - 1pm to 8pm | 400 S. 4th Street, Louisville, KY

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Learn more about Thornton’s community news.

Archive

2017

2016

 

​External link

Congratulations!

You won a save $0.05 off per gallon one-time reward! This has already been loaded to your Refreshing Rewards card.

Visit any of our Thorntons locations to redeem!

Unleaded15TM provides an octane rating of 88. It contains approximately 15% ethanol and is approved by the EPA for use in model year 2001 or newer cars, light-duty trucks, SUVs and Flex Fuel Vehicles. Consult your vehicle’s manufacturer for compatibility and warranty details. Unleaded15 is the most tested fuel in the marketplace to date, typically costs less than Unleaded, and is widely believed to deliver better performance and fewer harmful emissions.

Unleaded15 is not an approved fuel for vehicles model year 2000 and older, motorcycles, off-road vehicles (like snowmobiles and boats), vehicles with heavy-duty engines (such as buses and delivery trucks), or engines in off-road equipment (like lawnmowers and chainsaws).

Compatibility

Unleaded15 is EPA approved for use in 2001 and newer cars, trucks, and SUVs

Cost

Unleaded15 typically costs less than Unleaded, which saves our guests money at the pump.

Performance

The increased ethanol content in Unleaded15 provides an octane rating of 88, which falls between Unleaded (87) and Unleaded Plus (89). Fuels with higher octane ratings have the potential to offer improved engine performance and efficiency, depending on several variables (including vehicle type and driving style).

Reduced Harmful Emissions

Ethanol burns cleaner in engines, with data from the Argonne National Laboratory showing that on average corn ethanol reduces greenhouse gas emissions by 34% or more compared to gasoline.

Learn More and Find Store Locations

Please visit our Unleaded15 page for more information and store locations!

Congratulations!

You won a save $0.10 off per gallon one-time reward! This has already been loaded to your Refreshing Rewards card.

Visit any of our Thorntons locations to redeem!

Unleaded15TM provides an octane rating of 88. It contains approximately 15% ethanol and is approved by the EPA for use in model year 2001 or newer cars, light-duty trucks, SUVs and Flex Fuel Vehicles. Consult your vehicle’s manufacturer for compatibility and warranty details. Unleaded15 is the most tested fuel in the marketplace to date, typically costs less than Unleaded, and is widely believed to deliver better performance and fewer harmful emissions.

Unleaded15 is not an approved fuel for vehicles model year 2000 and older, motorcycles, off-road vehicles (like snowmobiles and boats), vehicles with heavy-duty engines (such as buses and delivery trucks), or engines in off-road equipment (like lawnmowers and chainsaws).

Compatibility

Unleaded15 is EPA approved for use in 2001 and newer cars, trucks, and SUVs

Cost

Unleaded15 typically costs less than Unleaded, which saves our guests money at the pump.

Performance

The increased ethanol content in Unleaded15 provides an octane rating of 88, which falls between Unleaded (87) and Unleaded Plus (89). Fuels with higher octane ratings have the potential to offer improved engine performance and efficiency, depending on several variables (including vehicle type and driving style).

Reduced Harmful Emissions

Ethanol burns cleaner in engines, with data from the Argonne National Laboratory showing that on average corn ethanol reduces greenhouse gas emissions by 34% or more compared to gasoline.

Learn More and Find Store Locations

Please visit our Unleaded15 page for more information and store locations!

Refreshing Rewards

Career Opportunities - Apply Now

Unleaded

Available in 87 (Unleaded), 89 (Unleaded Plus) and 92 (Super Unleaded) octanes, our unleaded fuels contain up to 10% ethanol and are safe to use in any vehicle manufactured after 1980, excluding diesel vehicles.

Unleaded15TM provides an octane rating of 88. It contains approximately 15% ethanol and is approved by the EPA for use in model year 2001 or newer cars, light-duty trucks, SUVs and Flex Fuel Vehicles. Consult your vehicle’s manufacturer for compatibility and warranty details. Unleaded15 is the most tested fuel in the marketplace to date, typically costs less than Unleaded, and is widely believed to deliver better performance and fewer harmful emissions.

Unleaded15 is not an approved fuel for vehicles model year 2000 and older, motorcycles, off-road vehicles (like snowmobiles and boats), vehicles with heavy-duty engines (such as buses and delivery trucks), or engines in off-road equipment (like lawnmowers and chainsaws).

FAQ’s

Q: Why is Thorntons offering Unleaded15?
A: In addition to promoting cleaner air through reduced carbon emissions and helping reduce our dependence on foreign oil, we also want to offer our guests the widest possible selection of fuels to meet their vehicle’s needs.

Q: What is ethanol?
A: Unlike petroleum, which is a limited resource, ethanol is an alcohol fuel derived from plant materials like corn or sugar cane, making it renewable. A majority of the ethanol that is blended into gasoline today is produced domestically, helping to support our agricultural economy.

Q: Will Unleaded15 hurt my engine?
A: Unleaded15 is EPA approved for use in 2001 and newer cars, trucks, and SUVs, representing more than 80% of the vehicles on the road today. We recommend consulting your vehicle’s manufacturer for compatibility and warranty details.

Q: What are the benefits of using Unleaded15?
A: Unleaded15 is a great choice for many reasons.

Cost – Unleaded15 typically costs less than Unleaded, which saves our guests money at the pump.

Performance – The increased ethanol content in Unleaded15 provides an octane rating of 88, which falls between Unleaded (87) and Unleaded Plus (89). Fuels with higher octane ratings have the potential to offer improved engine performance and efficiency, depending on several variables (including vehicle type and driving style).

Reduced Harmful Emissions – Ethanol burns cleaner in engines, with data from the Argonne National Laboratory showing that on average corn ethanol reduces greenhouse gas emissions by 34% or more compared to gasoline.

Which locations offer Unleaded15?

Thorntons has partnered with federal and state energy and agricultural offices as well as clean air groups, clean cities coalitions, and corn growers associations across the Midwest to provide Unleaded15 and E85 to our guests. Check our location finder to see which of our many Thorntons locations offer E85.

Location Finder

Unleaded15 and the Unleaded15 logo are trademarks of Thorntons Inc. Thorntons is a registered trademark of Thorntons Inc. © 2016 Thorntons Inc. All rights reserved.

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THE KITCHEN IS OPEN!

At select locations in Illinois, Louisville and Southern Indiana we offer an expanded food menu. Step into our kitchen for great tasting breakfast, lunch, and snack foods made fresh daily in the store.

Thorntons is the place where you no longer need to sacrifice quality when you are on-the-go!

To experience our new offers, please stop by one of our select locations!

If you have any comments about our food or beverage offer, please call us at 1-866-473-0017

We’d love to hear what you have to say.

QUICK LINKS: TOBACCO OFFERS | SWEEPSTAKES

Special Offers

Thorntons is excited to offer our Refreshing Rewards guests special offers and discounts. NOTE: All of our special offers and discounts require our Refreshing Rewards mobile app. Steps are easy!

Search your app store for “Thorntons Refreshing Rewards”.

TOBACCO OFFERS

Thorntons is excited to announce special smoker offers for our Refreshing Rewards members. Sign up is FREE and EASY. Once we verify you are 21 years of age or older, you will receive special tobacco offers. It really is that easy to start receiving smoker offers. Tobacco offers are limited to eligible smokers 21 and older. Registration is required to participate.

How to receive smoker offers!

Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

How to change your smoker offer preferences:

Specials and Coupons

You can also visit tobacco manufacturers for even more specials and coupons from their websites that you can use everyday at Thorntons®!

Marlboro marlboro.com
Newport newportpleasure.com
Camel camel.com
Pall Mall pallmallusa.com
American Spirit americanspirit.com
Winston winstoncigarettes.com
Kool kool.com
Dutch Masters dutchmasters.com
Long Horn Snuff longhornsnuff.com
Timber Wolf Snuff timberwolfsnuff.com
Backwoods Cigars backwoodscigars.com
White Owl Cigars whiteowlcigar.com
Game Cigars gamecigars.com
General Snus generalsnus.com
Zyn zyn.com
Blu E-Cig Refills blu.com
Altria, Philip Morris USA, U.S. Smokeless Tobacco Co., John Middleton, Nat Sherman, Nu Mark altria.com

Terms & Conditions

Learn More

SWEEPSTAKES CURRENT

WIN MONSTER GEAR

You could get gear with Monster Energy. Open the Refreshing Rewards app and click on the Get Gear icon to enter. Purchase any Monster Energy for additional entries.

Click here for official rules!

WIN FREE FUEL FOR A YEAR WITH RED BULL

You could win FREE FUEL for YEAR with Red Bull. Open the Refreshing Rewards app and click on the Red Bull icon to enter. Purchase any Red Bull Energy drink for additional entries.

Click here for official rules!

PAST SWEEPSTAKES

WIN VIP TICKETS TO FORECASTLE

Promotion ended June 4th. Winners will be contacted! You could win 2 VIP tickets and hotel to Forecastle. Open the Refreshing Rewards app and click on the Red Bull icon to enter. Purchase any Red Bull for additional entries.

Click here for official rules!

WIN A FLYAWAY TRIP AND VIP TICKETS TO BONNAROO

Promotion ended June 4th. You could win 2 VIP tickets and hotel to Bonnaroo with Core Hydration. Open the Refreshing Rewards app and click on the Bonnaroo icon to enter. Purchase any 30 oz Core Hydration for additional entries.

Click here for official rules!

Thank you for your bid. Vendors will be notified prior to October 1st if we have accepted your bid.

Buy The Perfect Gift Now

Thorntons gift cards are great for birthdays, holidays, recognition and one size fits all.

Check your gift card balance

Click on the above link to check the balance on your gift cards.

Cappuccino and More

Sometimes you need a hot and delicious beverage, so grab a cappuccino and top it off using our hot treat center.

We also offer a wide array of condiments, including milk and cream options, flavored creamers, flavor shots and sweeteners, all suitable for even the most discriminating coffee drinker.

Donuts

Go ahead and live a little! Treat yourself! You deserve one of our deliciously fresh donuts. Our donuts are delivered fresh daily, so they are moist, delicious and oh so sweet! They’re a great way to start your day. *availability and selection varies by location


Glazed Donuts

A donut is one of life’s simple pleasures, so what better that the original. Our glazed donuts are delivered fresh daily, so they are moist, delicious and oh so sweet!


Chocolate Donuts

Delicious round chocolate donuts!


Sprinkle Donuts

Delicious chocolate donuts topped with sprinkles always brightens up the day.


Chocolate Long Johns

The big brother of the round chocolate donuts.


Available Positions

There are currently no job postings for the Store Support Center. Please check back in the future!

Terms and Conditions

By signing up and participating in the Thorntons Refreshing Rewards Program, you expressly agree to all terms and conditions of the Thorntons Refreshing Rewards Program.

Thorntons Refreshing Rewards program is available at participating Thorntons locations.

These Terms and Conditions are subject to change, at any time, without notice, at the sole discretion of Thorntons LLC

The following conditions and restrictions apply:

Fleet Credit Card Information

Guests using a fleet credit card will not receive fuel discounts as part of the Refreshing Rewards program. Fleet credit cards include, but are not limited to those cards issued by: Wright Express®, WEX Fleet One®, Fuel Man®, Voyager® and Comdata®. Thorntons may, at any time, in its sole discretion and without notice, change or modify those credit cards or fleet credit cards that are included or excluded from receiving any and all rewards under the Thorntons’ Refreshing Rewards program.

Refreshing Rewards

Thorntons LLC is committed to protecting your privacy. This Statement of Privacy applies to Thorntons LLC Company Web site (the “Site”) and governs data collection and usage. By using the Site, you consent to the data practices described in this statement.

Collection of your Personal Information

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily. You should be aware that when you visit our Site, we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive, what pages are visited by a visitor or the ISPs or types of browsers most frequently used. This data helps us to analyze and improve the usefulness of the information we provide at this Site and our products and service.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Thorntons LLC public message boards, this information may be collected and used by others.

Thorntons LLC encourages you to review the privacy statements of Web sites you choose to link to from this site so that you can understand how those Web sites collect, use and share your information. Thorntons LLC is not responsible for the privacy statements or other content on Web sites outside of this Site.

Use of your Personal Information

Thorntons LLC collects and uses your personal information to operate this Site and deliver the services you have requested. Thorntons LLC also uses your personally identifiable information to inform you of other products or services available from Thorntons. Thorntons may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Thorntons LLC does not sell, rent or lease its customer lists to third parties. Thorntons LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Thorntons LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Thorntons LLC, and they are required to maintain the confidentiality of your information.

Thorntons LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Thorntons LLC keeps track of the Web sites and pages our customers visit within Thorntons LLC, in order to determine what Thorntons LLC products and services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.

Thorntons LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Thorntons LLC, (2) protect and defend the rights or property of Thorntons LLC or (3) act under exigent circumstances to protect the personal safety of users of the Site, or the public.

Use of Cookies

Like most commercial website owners, we may also use what is known as “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. For example, a cookie can be used to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our Site. The cookie does not extract other personal information about you, such as your name and address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file. In addition, we may use cookies and/or devices called “web beacons” provided by our ad serving technology vendor to help manage our online advertising. The information collected via this ad serving technology is not personally identifiable.

Security

You should be aware that in general information sent through the Internet is not secure. Thorntons LLC, however, secures your personal information from unauthorized access, use or disclosure. Thorntons LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

Thorntons LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. Thorntons LLC encourages you to periodically review this Statement to be informed of how it is protecting your information.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please use our customer contact form.

Champ Cares Fund

One of the core values of our company is to cheer for and care for each other. It is out of that core value that the Champ Cares Fund was founded.

The Champ Cares Fund provides grants to team members and their families in cases of severe hardship, crisis, or catastrophic incident.

Champ Cares is a nonprofit charitable organization, funded by fellow team members and the public at large. Grants are given only for unavoidable hardships and must follow guidelines provided by the IRS. An eligible team member can be given a maximum of two grants per year for a maximum of $2,000. All grant payments are made to third-party providers for services rendered and not directly to a team member.

Additional Benefits

Our Customer Service Representatives (CSRs) also receive:

In addition to CSR benefits, managers also receive:

Store Positions

Guest Service Representatives

Our Guest Service Representatives (GSRs) are the faces of our retail locations. We’re looking for energetic, happy and smiling faces to make every single customer feel important during his or her visit to our stores.

Qualifications:

Apply Now!

General Manager / Store Manager

As a general manager / store manager, you are responsible for the successful operation of a Thorntons store, utilizing the skills and experience of your entire staff. We’re looking for leaders who have outstanding communication skills and the ability to manage and motivate others. You will contribute to the upkeep of the store, including cleaning and stocking. You also will be involved in recruiting, hiring and training new employees.

Qualifications:

Apply NOW!

Store Support Center

Our Store Support Center, based in Louisville, KY, is the heart of our operations.

View Openings

Transportation

We are always looking for driven people to join our team, We are looking for committed drivers to safely deliver quality fuels to the right tank at the right time for the lowest possible cost.

Apply Now!

Fresh-Serve Bakeries LLC

Our commissary, based in Louisville, KY, is our production and distribution facility responsible for the great-tasting bakery items in Cincinnati, Indianapolis, Lexington, Louisville and Southern Indiana Thorntons stores.

Apply Now!

Thorntons Inc. is proud to participate in E-Verify, the government program that certifies each employee’s right to work for us in the United States. We will gladly consider an application from anyone with a legal right to work in this country.

State
Gas Type
Travel Center
Food
Drink
Other

All locations have ATM’s provided by

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You can now download brand maps for all our markets. Be sure to also download our Refreshing Rewards Mobile app to help you find any of our stores while you are on the go!

Florida

Illinois

Indiana

Kentucky

Ohio

Tennessee

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Based in Louisville, Kentucky, Thorntons currently operates over 190 stores that provide fresh foods, high quality beverages and fuel in six states: Florida, Illinois, Indiana, Kentucky, Ohio, and Tennessee. Thorntons’ mission is not only to provide top of the line food and beverages, but makes giving back a top priority in every market. Connect with Thorntons on Facebook, Instagram and Twitter @ThorntonsLLC.

Facebook

Instagram

Newsroom

Thorntons Sale Final, Announces New CEO

Thorntons LLC is pleased to announce the close of the sale, finalizing the acquisition of Thorntons Inc. by a joint venture between Arclight Capital Partners and BP. The acquisition was made final on February 11, 2019. Simon Richards, former Head of Regional Development of BP Products North America, will serve as the new CEO of Thorntons LLC.

February 13, 2019
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1954

James H. Thornton opens a single location to retail gasoline in New Albany, Indiana. This began the very rapid growth of a chain of gas stations called Payless.

1968

Thornton sells the Payless chain and begins work on a new brand which will bear his name.

1971

A five-room farmhouse in Sellersburg, Indiana becomes the first corporate office of the new “Thorntons” company’s six office, management and supervisory employees.

The first Thorntons location opens in Clarksville, Indiana. This original site featured a kiosk building and a full-service attendant. Thornton preserved the idea of providing value to his customers every day from his original Payless brand.

1980s

Thorntons transitions from kiosk locations to convenience stores. The chain grows to more than 100 locations.

1997

Thorntons revolutionizes the convenience store industry with its new award-winning prototype store, which featured a variety of fast-food products, groceries and beverages within a well-lit, customer-friendly environment.

2001

James Thornton’s son, Matt Thornton, is named the company’s president and CEO.

2002

Matt Thornton adds his touch to the industry by introducing a larger facility with an expanded fast-food program and a corner grocery concept, including sparkling restroom facilities.

2007

Another new concept store hits the Thorntons chain, updating the store’s food and merchandising offerings but still exuding superior and fast customer service.

Thorntons continues to grow and expand, entering the Middle Tennessee market with the opening of a store in Nashville.

Thorntons receives its first recognition as one of America’s Largest Private Companies in Forbes Magazine.

2008

Continuing to meet and exceed the industry’s environmental standards, Thorntons begins offering E-85 fuel at a number of its locations.

2011

Technological advances in customer service are celebrated with the launch of the first version of the Thorntons mobile application, created to provide weekly deals to customers on the go, as well as the introduction of the Gas Text Alerts program, keeping customers informed on gas prices.

Thorntons was recognized at the Convenience Store Chain of the year by Convenience Store Decisions.

2012

Thorntons expands southward by opening its first location in Tampa, Florida.

2014

Thorntons operates 180 gasoline and convenience stores, car washes and travel plazas in six states: Kentucky, Illinois, Indiana, Ohio, Tennessee and Florida.

Thorntons launches a new loyalty program named “Refreshing Rewards

2015

Thorntons Refreshing Rewards program recognized at one of the top five Loyalty Programs by Paytronix

Our Company Culture

Thorntons strives daily to be our guests’ favorite place to stop when they are on-the-go. Our team-based, high-energy culture is a combination of entrepreneurial spirit and core values centered around our guests. Our core values include: Delight Our Guests, Passion for Details, Restless Dissatisfaction, Everyone Counts, Cheer for Each Other and Have Fun.

Core Values

Delight Our Guests

We aim to keep our stores cleaner and brighter than others in the industry, with faster and friendlier service from our team members. Our guests are our top priority and we strive to exceed their expectations.

Passion For Details

Retail is detail! We are passionate about the details of our business, focusing on processes and systems to improve our offerings, service, efficiency and effectiveness.

Restless Dissatisfaction

We’re results-oriented and we’re constantly looking for ways to improve our performance. We routinely set targets and seek and provide feedback to make improvements for our team.

Everyone Counts

Our culture is inclusive and we treat everyone with dignity and respect. We seek out and respond quickly to suggestions and questions from our team members. Our leadership team is available and approachable.

Cheer For Each Other

We recognize and celebrate the accomplishments of all team members. We believe that recognition accelerates our performance and make Thorntons a great place to work.

Have Fun

Although we take our work very seriously, we make the most of lighthearted moments and have a sense of humor about ourselves.

Fleetworks

Thorntons FleetWorks is there for you when you’re on the go! With three fleet card offerings, Thorntons has the right solution for your business.

Thorntons FleetWorks Card is accepted at all Thorntons locations across Illinois, Florida, Tennesse, Kentucky, Ohio and Indiana.

Need additional acceptance? The Thorntons FleetWorks Nationwide Card is accepted at 90% of U.S. retail fuel locations, your drivers will always be able to fuel up when and where they want to. The card is also accepted at 45,000 service and maintenance locations nationwide.

ADDITIONAL FEATURES

Fill out the online application to apply today!

Call the Thorntons’ Fleet Team at 800-928-8022 option 1, extension 296 to ask questions or receive an application via email.

What is E85?

E85 can be used in all Flex Fuel Vehicles manufactured after 2008 (2006 for GM vehicles). It is a gasoline-ethanol blend containing up to 85% ethanol. Since ethanol is biodegradable, nontoxic, and water-soluble, E85 contains roughly 80% less of the contaminants that can be found in Unleaded gasoline.

FAQs

Q: What is the difference between Unleaded15 and E85?
A: Both fuel products consist of gasoline blended with ethanol. The level of ethanol in each fuel is the primary difference. E85 can only be used in Flex Fuel Vehicles.

Q: If my vehicle is approved for the use of Unleaded15, does that mean I can use E85?
A: If you have a Flex Fuel Vehicle, you can use both products. E85 cannot be used in non-Flex Fuel Vehicles.

How do I know if I have a Flex-Fuel vehicle?

According to the U.S. Department of Energy, there are several indicators on your vehicle to determine whether it is capable of using flexible fuel.

Which Thorntons locations offer E85?

Thorntons has partnered with federal and state energy and agricultural offices as well as clean air groups, clean cities coalitions, and corn growers associations across the Midwest to provide Unleaded15 and E85 to our guests Check our location finder to see which of our many Thorntons locations offer E85.

Location Finder

Coffee

Thorntons knows you take your coffee seriously. So do we.

Our 100% Arabica coffees are slow roasted and ground fresh immediately before brewing throughout the day. Each of our team members is certified through specialized barista training prior to brewing even a single cup.

And we offer a wide array of coffee condiments, including milk and cream options, flavored creamers, flavor shots and sweeteners, all suitable for even the most discriminating coffee drinker.


NEW! Dark Roast

A blend of the best Arabica beans from Central and South America. Dark roasted for a bold coffee with a rich, full but never bitter flavor.


Medium Roast

Crisp and vibrant, this coffee of Central and South America origins is medium roasted to deliver rich flavor and full aroma with a smooth finish.


NEW! Light Roast

100% Arabica beans from Colombia, Brazil & Central America. Well-balanced, light roasted coffee with a smooth flavor.


Decaf Blend

Processed in green bean form from the 100% Arabica high-grown coffee, this blend is roasted to give a full complement of rich flavors and aromas in a superb decaffeinated coffee.


FizzFreez®

Our frozen drinks come in a variety of seasonal flavors. From blue raspberry, green apple, cherry, Mt. Dew, Root Beer and many others. Stop in to your nearest Thorntons today to see our latest offerings. *flavors vary by location.


Fountain Drinks

There’s nothing better than a crisp, cold fountain drink. Thorntons’ fountain drinks set the gold standard in convenience and value, are chilled to a refreshing 39 degrees (or cooler!) and feature a multitude of options including nugget ice and insulated cups. And you can customize any drink by adding a flavor shot or two.

Did You Know?

Thorntons sells more than 37 million cups of fountain drinks each year ... or enough for the entire population of Chicago to fill up their cups almost 14 times!

​Salads & Sides and some other things

Sandwiches and Roller Grill

At Thorntons, we have everything to need when you are on-the-go! From our roller grill to our deli case, stop in and enjoy some of the good stuff.


Cheeseburger

BIG bold taste! This cheeseburger starts with a quarter pound of 100% angus beef served on a buttery bun with melted American cheese and is for the hearty appetite. Filling and irresistible, this sandwich makes the meal. *available at select locations.


Jumbo Hot Dog

Thorntons is taking roller grill options to a whole new level! Our great tasting hot dogs are always hot and ready from our roller grill. From all American classics to spicy originals, Thorntons has what you need. As always, you can top your hot dog high with premium condiments from our toppings bar - ketchup, mustard, relish, onion, shredded cheese, jalapeños, pickles and banana peppers.


Chicken Salad on Croissant

White meat chicken blended with creamy mayonnaise and apple wine vinegar and bits of celery on a buttery, flaky croissant.


Tuna Salad

Flaky tuna blended with creamy mayonnaise on 9-grain wheat bread.


Ham & Provolone

Thinly sliced smoked ham and Provolone cheese on a soft pretzel roll.


Turkey & Havarti

Sliced turkey breast and creamy Havarti cheese on hearty wheat berry bread.


Asiago Italian Sub

Layers of sliced pepperoni, salami, and ham with creamy Provolone cheese on a soft Asiago Italian Roll.


Turkey & Cheddar on Pretzel Bun

Sliced gourmet turkey and mild cheddar cheese on a soft pretzel bun.


Ham & Cheddar on Sweet Hawaiian

Gourmet ham and mild cheddar on sweet Hawaiian bread.


Egg Salad on White Bread

Chopped eggs, creamy mayonnaise, and hint of mustard blended together between two slices of soft, sweet white bread.

Breakfast

Thorntons has everything you need to fuel your day. When you are on-the-go, grab some of our breakfast sandwiches. *availability and selection varies by location


Bacon, Egg and Cheese Biscuit

Thorntons is taking breakfast to a whole new level by offering freshly made hot sandwiches. Let’s start with our Bacon, Egg and Cheese Biscuit. This sandwich starts with crispy hickory smoked bacon, a fried egg patty, with melted American cheese on a fresh baked buttermilk biscuit. This is a delicious way to start your day! *availability and selection varies by location


Ham, Egg and Cheese Croissant

We have the perfect breakfast for picking up on-the-go! Enjoy smoked ham and a fried egg patty, with melted American cheese on a fresh baked buttery croissant. Breakfast never tasted so good! *availability and selection varies by location


Sausage Biscuit

Looking for something for that morning snack? Time to feed your hunger with a sausage biscuit. We start with a savory sausage patty and put it on a buttermilk biscuit. This is a delicious way to start your day!


Sausage, Egg and Cheese Biscuit

Need to take breakfast to the next level? It’s time to grab a sausage, egg and cheese biscuit. Enjoy this hearty breakfast sandwich made with savory sausage, an egg patty and a slice of American cheese on a buttermilk biscuit.


Environmental Stewardship

As we design new stores and update our current locations, Thorntons carefully considers opportunities to improve our environment.

Some of our efforts include:

LED Lighting

In all of our currently remodeled stores as well as all future renovations, we have installed (or will install) LED cooler lights. We also have selected Beta LED exterior lighting for 39 of our stores and will continue to use them for all future renovations and new stores.

Harvesting Daylight

In an effort to reduce our energy consumption, we make strong use of natural lighting. We use window shades to help keep our stores naturally cooler and use natural lighting to reduce our usage of electric fixtures.

Recycling

We have two dumpsters on most of our premises, one for miscellaneous waste and one for cardboard recycling.

Efficient Appliances

We use Energy Star appliances in all of our locations.

Eco-Friendly Cleaning Products

Our stores are cleaned internally and externally with cleaners that are environmentally safe and friendly.

Eco-Fuels

Many Thorntons locations offer both E85 and Biodiesel for energy-efficient automobiles and trucks.

Our Projects

Thorntons limits its assistance to organizations that the company selects and solicits based upon our philanthropic guidelines.

No child should grow up hungry in America, but one in six children struggles with hunger. Thorntons local store marketing efforts will focus on ending childhood hunger in America by ensuring all children get the healthy food they need, every day in the communities we serve.

Organizations must have been granted 501(c)(3) status by the Internal Revenue Service and requests or specific program support are preferable to requests for general operating funds. Special consideration is given to organizations with which Thorntons Inc. team members are actively involved, provided the organization falls within the general focus areas above.

If you believe your organization meets these criteria, please contact us at givingback@mythorntons.com for consideration.

Core Purpose: To be people’s favorite place to stop when they are on the go